Working at SRH Haarlem Campus

Department: Student Service Centre
Position Level: Junior
Start date: as soon as possible

About us
At SRH Haarlem University of Applied Sciences, we create a personal, future-oriented learning environment where education meets real-world practice. Located in the iconic Koepel in
Haarlem, our international community spans over 70 nationalities. Join a team that values empowerment and human connection, where students, staff, and partners co-create education with real impact. Together, we prepare future-proof professionals for an ever-changing world.

About the position
SRH Haarlem University of Applied Sciences is committed to providing an excellent education and support environment for our students. Our Student and Academic Service Centre plays a
critical role in ensuring a seamless academic journey by managing student records, supporting registration, and delivering high-quality services. We are currently seeking an enthusiastic Backoffice Assistant to join our evolving team. This position is ideal for individuals who enjoy working in a pioneering student-focused environment, ensuring that administrative processes are efficient and student and staff needs are met. You will be able to make a real positive impact on the lives of our students.

Key responsibilities: 

1. Student Services & Administration

• Operating the student desk support
• Providing guidance and assistance to students
• Manage VISA applications
• Manage DUO administration
• Maintain accurate and up-to-date student records & documentation

2. Student & Staff Engagement

• Organising and securing the Buddy Programme
• Collaborating with student affairs & other departments to ensure a smooth student journey
• Communication with all stakeholders

3. General support & ad hoc tasks

• Facility management
• Any common task

Qualifications and Experience

1. Essentials

• A degree in administration, business services or a related field and/or work experience which shows equivalent expertise
• Experience in administrative roles, preferably in an academic or similar setting
• Excellent communication skills, both written and verbal English and Dutch
• You have basic skills in project management and problem solving
• You are a stickler for detail
• You are energetic and enthusiastic, with an open mindset for change

2. Desirable

• Familiarity with academic policies and procedures

What We Offer

• A supportive, ambitious and international team culture
• Opportunities for personal and professional development
• The chance to contribute to the growth of a young and dynamic university
• A competitive salary and benefits in line within the higher education sector
• The position is firstly for 1 year, with the intention to renew when both parties are satisfied

Application Process
To apply, please submit your CV and a cover letter outlining your suitability for this position to humanresources@srh-haarlem.com by April 10, 2026. Please submit “Backoffice Assistant” in
the subject line. We only consider applications submitted to this email address. For informal inquiries about the role, please contact Simone Peters at simone.peters@srh-haarlem.com.

Position type: Full time
Position level: Senior
Start date: As soon as possible
Reports to: Managing Director
Office location: SRH Haarlem

Introduction
SRH Haarlem University of Applied Sciences, together with EBS Business School and SRH Mobile University, intends to enter the professional educational segment in The Netherlands.
The collaboration will combine international excellence with a strong local presence. Individually and collectively the organisations are quality-driven, entrepreneurial, and committed to continuously investing in people, programmes, and facilities.

About the Role
We are seeking a motivated, entrepreneurial Professional Business Profiler with a large network to accelerate the strategic establishment of (joint) Professional & Executive Education offerings
at SRH Haarlem, EBS Business School and SRH Mobile University in the Dutch professional & executive education segment. The ideal candidate develops a validated, structured Dutch market entry strategy with clear action steps, risk mitigation, and growth opportunities. Ideally, next to potential individual positioning of the three entities, you design the first mutually tailored program offerings that address the specific needs of key target groups in the Dutch (professional & executive) education market. This is a pioneering role, it is essential to develop and execute strategies to support the growth and innovation of our educational products and services. You are required to identify new business opportunities, build long-lasting relations with stakeholders and strengthen our position in the market. Above all the Professional Business Profiler is a true connector between education and the Dutch professional & executive educational segment.

Key Responsibilities:

1. Market analysis
Identify and analyse trends and opportunities within the Dutch professional & executive education sector, assessing:

• Analyse market potential: volume, size, and growth projections for the executive education segment
• Perform competitive benchmarking: analysis of competitors’ product portfolios, pricing strategies, and market positioning
• Analyse demand drivers: specific needs of Dutch companies for executive education programs and professional training related to EU regulatory compliance or other business needs
• The market analysis should lead to an understanding of which segment we should target, including corporate needs, industry-specific requirements, individual executive expectations, etc.

2. Positioning & Planning

• Analyse the market positioning of the 3 entities individually
• Develop a strong positioning of the entities in the Dutch professional & executive educational landscape
• Develop and implement new joint/tailor-made products and strategies for the mutual entities
• Build brand awareness for all 3 entities in the Dutch professional & executive education market

3. Participant Recruitment & Admissions

• Generate leads for every entity individually or preferably for a joint venture
• Nurture all leads

5. Quality assurance & Compliance

• Ensure compliance and certification requirements impacting program delivery
• Ensure institutional compliance with Dutch regulations (NRTO), and other external requirements

6. Stakeholder Relations & Representation

• Identify and engage suitable partners to enhance market penetration and program delivery
• Build and maintain relations with internal and external stakeholders, like industry associations, chambers of commerce, and professional networks to enhance market access and credibility

7. Continuous Improvement & Strategic alignment

• Report progress and results to the management team of SRH Haarlem
• Report and update all three entities on a monthly basis about progress and relevant market developments
• Monitor and respond to developments in professional education policy and labour market demands
• Ability to reflect on yourself and actively seek feedback from others

Your Profile:

• Education: A Bachelor/Master degree in a relevant field; and/or work experience which shows equivalent expertise
• Experience: Basic experience in professional and executive education; advanced knowledge of Dutch training and education; knowledge of marketing & communication.
• Skills: Strong strategic skills, entrepreneurial attitude, excellent communication skills.
• Have sufficient confidence and ability for decision-making, maintaining openness to change and input of others. Basic Dutch language skills are considered an important asset
• Knowledge: Advanced knowledge of strategic positioning; a strong existing network of business associations or the ability to build such a network quickly
• Attributes: Organisation sensitivity, energetic & enthusiastic with an open mindset for change, proactive strategist, strong connecting qualities with internal and external stakeholders, and committed to start an entrepreneurial journey

What We Offer

• A representative role for three key educational organisations active in Europe and keen to enter the professional and executive education market
• An international, innovative, and collaborative working environment
• Part of a fast growing organisation, opportunities to simultaneously develop your own career
• Competitive salary and benefits in line with the Dutch higher education sector
• The position is initially for 1 year

How to Apply
Send your CV and motivation letter to humanresources@srh-haarlem.com by May 1st, 2026. Please include “Professional Business Profiler” in the subject line. For more information about the position, please send an email to the Managing Director: marijn.leijten@srh-haarlem.com